Monday, November 9, 2009

homework - Fire in Queens Kills 3

Click HERE to watch the video. Read the story. Answer the questions.

Story:
Queens - The house fire that killed three people in Queens early Saturday morning is raising concerns over the city's 911 dispatch system.

Fire investigators say the flames broke out around 2:45 a.m. inside the basement of a home on 65th Street in Woodside.

Fire officials say two people died in the house and one later died at Elmhurst Hospital.

The Uniformed Firefighters Association says precious response time was lost when firefighters were sent to the wrong address.

Under the new Unified Call Taker system, 911 operators dispatch firefighters directly instead of first transferring calls to the Fire Department.

In this case, fire officials say a dispatcher entered the wrong address by mistake, sending one unit down the street and delaying it about 40 seconds.

The fire department says errors are common with the new call system and even small delays
 can cost lives.

Questions:
1) Where did this story take place?
2) When did this story take place?
3) How many people died?
4) What did the 911 operator do wrong?
5) How many seconds was the fire department delayed?

Info and video taken from NY1

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